Make It Count: Promoting Accountability at BC Hydro
BC Hydro holds their managers accountable through diversity and inclusion related performance metrics.
In addition to their demographic survey, BC Hydro has introduced diversity and inclusion related performance measures for managers who are required to have an objective related to inclusion on their performance plans.
BC Hydro gains manager buy-in on the D&I performance measures by focusing messaging coming from the leadership team on the business case, not social justice language.
A clear advantage of setting diversity and inclusion performance metrics and goals for managers comes from connecting their roles with survey outcomes, because it helps demonstrate the benefits of the survey for staff.
Lesson to apply
Holding your managers accountable through diversity and inclusion related performance metrics can improve staff buy-in for your survey.