Make It Count: ICBC ERG Builds Awareness and Support

By collaborating with employees through Employee Resource Groups (ERGs), ICBC is working to remove barriers and build a supportive and inclusive corporate culture that is responsive to needs.

An important goal of the Disability Inclusion ERG is to raise awareness among employees that disabilities can be visible or invisible. The ERG is also working towards providing employee access to resources that support those living with a disability.

This employee-led group also provides ICBC with a sounding board as it works toward its vision of being a leader in accessible employment.

Lesson to apply

ERGs provide access to expertise specific to certain identities and experiences, so it is important to consult your ERG for employees with disabilities, if you have one, in the design of your survey.

ERGs are also a credible peer voice in the workplace and their endorsement of your measurement initiative will support you in getting the word out.

Be sure to communicate results and discuss what next steps will be taken as a result of the feedback received from employees with your ERG after the survey is completed.


This excerpt is from the Make It Count Guide, which accompanied the inaugural 2021 year of Accessible Employers’ Pledge to Measure. Make sure to check out the full length Guide for further case studies, data, and insight from BC’s inclusive employer community.

Ready to measure disability inclusion within your organization? Join the Pledge to Measure.