ICBC

Our Organization

Who We Are

ICBC is a provincial Crown corporation established in 1973 to provide universal auto insurance to British Columbians. We’re also responsible for driver licensing and vehicle licensing and registration. ICBC invests in fraud prevention and road safety initiatives to promote a safer driving environment throughout B.C.

Why We Are Involved

ICBC is committed to being an inclusive employer, one that reflects the diversity of the people and communities of British Columbia in which we serve.

We see diversity, equity, and inclusion (DEI) as foundational to our employee and customer experiences.

In 2021, we created ICBC’s DEI Charter to show our commitment to continuing to take actionable steps that focuses on dialogue to help us learn and understand one another, develop ourselves and take meaningful, decisive action, and continue to work to remove barriers to access for our colleagues and customers.

Our vision is to continue being a DEI leader in the public sector.

Presidents Group allows us to leverage the experience of other DEI-focused organizations as we champion for more accessible, inclusive workplaces by creating a positive environment for people with diverse abilities.

Accessibility Initiatives

Developed a Diversity, Equity and Inclusion Charter.
Conduct diversity, equity and inclusion employee surveys.
Completed respectful workplace, unconscious bias, and inclusive leadership training.
Created seven Employee Resource Groups (ERG), including one for persons living with disabilities, which raises awareness through internal articles and events to make ICBC a more accessible and inclusive workplace.
Established partnerships between ICBC’s recruitment team and The Open Door Group and BC Partners in Workforce Innovation to increase the number of persons with diverse abilities at ICBC.
Establishing a working relationship with a professional recruitment service that provides candidates living with diverse abilities.
Offer modified road tests to accommodate customers with diverse abilities.

Accessibility Highlights

2016: ICBC’s Community Grants Program donated $3,000 to TetraGear, a company which recruits volunteers to design and build custom safety devices for people with disabilities.
2016: Funded a new fully equipped and adaptable minivan which has allowed GF Strong to expand its driver rehabilitation program.
2015: An audit of an ICBC facility by the Rick Hansen Foundation has prompted us to implement their suggestions into our new office designs, including counters that can be lowered to accommodate wheelchair customers.
Summer 2012: ICBC donated a retrofitted vehicle to “Easy Street”, a rehabilitation experience inside Vancouver’s Holy Family Hospital where patients re-learn essential, everyday life skills.