ICBC

Nicolas Jimenez, President & CEO

Accessibility Leadership

Nicolas has been ICBC’s President & CEO since December 2017. He is responsible for providing leadership and strategic direction to ensure ICBC delivers affordable insurance, excellent customer experiences and products that offer among the best protection in Canada.

He joined ICBC in 2003 and through his career has held senior roles in Insurance, Corporate Development, Driver Licensing and Road Safety. Before joining ICBC, Nicolas worked in strategy and public sector management, which included roles with the Parliament of Canada, the Privy Council Office (Government of Canada), BC Hydro and IBM Global Business Services.

Nicolas holds a Master of Public Administration from both Harvard University and the University of Victoria and an undergraduate degree in Political Science from Wilfrid Laurier University. He currently sits on the boards of the United Way of BC, Collingwood School Society, the Business Council of British Columbia and the Canadian Geographic Enterprises management board.

Our Organization

Who We Are

ICBC is a provincial Crown corporation established in 1973 to provide universal auto insurance to B.C. motorists. We’re also responsible for driver licensing and vehicle licensing and registration. ICBC invests in fraud prevention and road safety initiatives to promote a safer driving environment throughout B.C.

Why We Are Involved

ICBC is committed to supporting diversity and inclusion (D&I) as a way to improve both our employee and customer experience. Our vision is to be the D&I leader in the public sector by 2020. The Presidents Group will allow us to leverage the experience of other D&I-focused organizations as we seek to recruitment and create a positive environment for people with diverse abilities.

Accessibility Initiatives

Conducted our first internal survey on diversity and inclusion in September 2015.
Launched a comprehensive Diversity & Inclusion Strategy in May of 2016.
Completed respectful workplace, unconscious bias, and inclusive leadership training for all executives and senior leaders. Similar training has started for unit-level managers.
Created six Employee Resource Groups (ERG), including one for persons living with disabilities, which raise awareness through internal articles and events to make ICBC a more accessible and inclusive workplace.
Established partnerships between ICBC’s recruitment team and The Open Door Group and BC Partners in Workforce Innovation to increase the number of persons with disabilities at ICBC.
Establishing a working relationship with a professional recruitment service that provides candidates living with disabilities.
Offer modified road tests to accommodate customers with a diverse abilities.

Accessibility Highlights

2016: ICBC’s Community Grants Program donated $3,000 to TetraGear, a company which recruits volunteers to design and build custom safety devices for people with disabilities.
2016: Funded a new fully equipped and adaptable minivan which has allowed GF Strong to expand its driver rehabilitation program.
2015: An audit of an ICBC facility by the Rick Hansen Foundation has prompted us to implement their suggestions into our new office designs, including counters that can be lowered to accommodate wheelchair customers.
Summer 2012: ICBC donated a retrofitted vehicle to “Easy Street”, a rehabilitation experience inside Vancouver’s Holy Family Hospital where patients re-learn essential, everyday life skills.

Related Resources

Calvin stands outside an ICBC office with his manager. He is a man of colour with short, dark hair, wearing a bright blue sweater. She is a white woman with long blonde hair and glasses, wearing a black sweater.

Calvin’s Story: Amended Interview Process

Accommodations, Autism/Neurodiversity, Recruitment

Read resource

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