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Headshot of Craig Richmond, (Co-Chair, Presidents Group) President and CEO, Vancouver Airport Authority (YVR)
Craig Richmond
(Co-Chair, Presidents Group) President and CEO

Leadership Profile


The Vancouver Airport Authority is the community-based, not-for- profit organization that manages Vancouver International Airport (YVR).


We are committed to building a diverse and inclusive workforce representative of the community and customers we serve.


  • 2017: Inclusion Champion Award for an Airport in North America, ACI-NA Awards
  • 2016: Best Airport in the World, CAPA Centre for Aviation
  • Best Airport in North America eight years in a row, ACI-NA Awards
  • One of British Columbia’s Top Employers, ten years in a row


Between 450 – 500


  • Dedicated position in Human Resources for Diversity & Inclusion initiatives.
  • Implemented an Inclusive Return to Work Program.
  • Implemented a Work from Home Program.
  • Conduct YVR Accessibility Tours.
  • Developed resources kits to assist individuals traveling with autism.
  • Conduct Disability Awareness Training with staff.
  • Implemented a Universal Access working group.
  • Employment Equity & Diversity Team.
  • Piloted a Co-op Student program supporting students with disabilities.
  • Conduct Annual Disability Awareness Campaigns.
  • Conduct inclusive recruiting practices.
  • Currently in partnerships with Spinal Cord Injury and Canucks Autism network.


  • Hire co-op students that reflect YVR’s communities, customers and philosophies regarding universal access.
  • Shift perceptions internally and externally about accessibility.
  • Tap into a traditionally under-utilized segment of job-seekers.
  • Build talent pipelines for future job vacancies at YVR.
  • Establish a positive example for other businesses, including airport business partners.

Co-op Programs & Internships

Co-op Student Outreach Program leads to Permanent Hire

Vancouver Airport Authority

Photo of a long, curvy hallway at YVR Airport.

The Co-op student outreach program allowed YVR to shift internal and external perceptions of ability, meet a business need, and tap into a traditionally under-utilized segment of job seekers to build YVR’s pipeline.

Co-op Programs & Internships

Steven’s Story: Co-op Program Leads to Full-Time Employment

Vancouver Airport Authority

Steven Woo walking with friends and his assistance dog, Horatio

Working with the Disability Resource Centres at various post-secondary partner institutions, YVR started a pilot that explicitly encouraged co-op applicants with disabilities to apply and voluntarily self-declare.

Inclusive Employment – It’s Just Good Business