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Headshot of Mark Blucher, President & CEO, Insurance Corporation British Columbia
Mark Blucher
President & CEO

Leadership Profile

WHO WE ARE

ICBC is a provincial Crown corporation established in 1973 to provide universal auto insurance to B.C. motorists. We’re also responsible for driver licensing and vehicle licensing and registration. ICBC invests in fraud prevention and road safety initiatives to promote a safer driving environment throughout B.C.

WHY WE’RE INVOLVED

ICBC is committed to supporting diversity and inclusion (D&I) as a way to improve both our employee and customer experience. Our vision is to be the D&I leader in the public sector by 2020. The Presidents Group will allow us to leverage the experience of other D&I-focused organizations as we seek to recruitment and create a positive environment for people with diverse abilities.

NUMBER OF EMPLOYEES

4,600

NUMBER OF EMPLOYEES WHO SELF-IDENTIFY AS HAVING A DISABILITY

230 as of 2015

ACCESSIBILITY INITIATIVES

  • Conducted our first internal survey on diversity and inclusion in September 2015.
  • Launched a comprehensive Diversity & Inclusion Strategy in May of 2016.
  • Completed respectful workplace, unconscious bias, and inclusive leadership training for all executives and senior leaders. Similar training has started for unit-level managers.
  • Created six Employee Resource Groups (ERG), including one for persons living with disabilities, which raise awareness through internal articles and events to make ICBC a more accessible and inclusive workplace.
  • Established partnerships between ICBC’s recruitment team and The Open Door Group and BC Partners in Workforce Innovation to increase the number of persons with disabilities at ICBC.
  • Establishing a working relationship with a professional recruitment service that provides candidates living with disabilities.
  • Offer modified road tests to accommodate customers with a diverse abilities.

HIGHLIGHTS

  • 2016: ICBC’s Community Grants Program donated $3,000 to TetraGear, a company which recruits volunteers to design and build custom safety devices for people with disabilities.
  • 2016: Funded a new fully equipped and adaptable minivan which has allowed GF Strong to expand its driver rehabilitation program.
  • 2015: An audit of an ICBC facility by the Rick Hansen Foundation has prompted us to implement their suggestions into our new office designs, including counters that can be lowered to accommodate wheelchair customers.
  • Summer 2012: ICBC donated a retrofitted vehicle to “Easy Street”, a rehabilitation experience inside Vancouver’s Holy Family Hospital where patients re-learn essential, everyday life skills.
DOWNLOAD PROFILE: PDF (408.46 KB)

Employee Supports

Employee Resource Group Builds Awareness and Provides Connection and Support

Insurance Corporation British Columbia

Photo of ICBC Building from the outside.

ICBC’s Employee Resource Group raises awareness about the various forms of disability: visible and invisible, physical and mental, and provides those living with a disability a way to connect with each other.